1. Introduction
Welcome to Global Biz UAE (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, disclose, and safeguard your personal information when you visit our website https://globalbizuae.com/ (the “Site”) or engage with our services (company formation, accounting, compliance, etc.) in the United Arab Emirates and beyond.
By using the Site and/or our services, you accept and consent to the practices described in this Policy.
2. Information We Collect
We may collect and process the following types of personal information about you:
a) Information you provide to us
- Name, contact number, email address, company name, business activity, jurisdiction preference, etc., when you fill in our contact or enquiry forms on the Site.
- Documents and identity information you submit to us in order to avail our services (company incorporation, licensing, visa services, bank account opening etc.).
- Any communication you send us (via email, chat, or phone) including your queries, feedback, and client-service correspondence.
b) Information we collect automatically
- IP address, browser type, operating system, referring website, pages visited, time and date of visit, and other standard web analytics data.
- Cookies and similar technologies to the extent used on the Site (see our Cookie Policy or section below).
c) Information from third parties
- Where needed, we may obtain information from publicly available sources, business directories, regulatory authorities, or third-party service providers (e.g., verification services) in connection with our company-setup, compliance or banking-services work.
3. How We Use Your Information
We use your information for the following purposes:
- To provide you with our services (company formation, free-zone, mainland, offshore licensing, accounting, auditing, bank account assistance, visa assistance, trademark registration, etc.) as described on our Site.
- To respond to your enquiries, communicate with you, send you quotes, proposals, agreements, updates about your application/status.
- To manage our business operations, carry out internal audits, compliance monitoring, business analytics and service improvement.
- To comply with legal, regulatory or other obligations (for example in UAE jurisdictions) and enforce our terms and contracts.
- To send you marketing communications (where permitted) about our services, special offers, new jurisdictions or business-setup options. You may opt out of marketing at any time.
4. Legal Basis for Processing (if applicable)
Where required, we rely on one or more of the following legal bases for processing your personal information:
- The processing is necessary for performance of a contract with you (e.g., our service agreement).
- The processing is necessary for compliance with a legal obligation to which we are subject.
- The processing is in our legitimate interests (e.g., improving service delivery, processing analytics) unless overridden by your rights.
- Where you have given your consent (e.g., for marketing communications).
5. Disclosure of Your Information
We may share your information in the following circumstances:
- With our affiliated service providers, professional advisors, banks, free-zone authorities, offshore registries, auditors, legal counsel, and other third parties involved in your business-setup process (under confidentiality obligations).
- With regulators, authorities and law-enforcement agencies as required by law or in response to their valid requests.
- In connection with a business re-organisation (e.g., merger, acquisition) where the receiving entity agrees to the terms of this Policy.
- We do not sell your personal information to third parties for their marketing purposes.
6. International Transfers
As our clients operate globally and we support setups in multiple UAE jurisdictions (mainland, free zone, offshore) and possibly outside, your data may be transferred to and processed in the UAE or other jurisdictions. We ensure such transfers comply with applicable law and apply appropriate safeguards.
7. Cookies and Tracking Technologies
Our Site may use cookies, web beacons, analytics tools, and similar technologies to collect information about your browsing behaviour. Cookies help us:
- Understand how users use our Site, to improve it.
- Save preferences (such as language) so we can offer a customised experience.
You can disable cookies via your browser settings. However, disabling cookies may affect the functionality of some parts of the Site.
8. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected (e.g., until your service engagement ends, plus any additional retention period required by law or in order to defend our rights). After that, we securely delete or anonymise your data.
9. Your Rights
Depending on jurisdiction, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request the erasure of your data, subject to legal or contractual limitations.
- Restriction: Request restriction of processing of your data under certain circumstances.
- Objection: Object to our processing your data on grounds relating to your particular situation.
- Data portability: Where applicable, obtain a copy of your data in a portable format.
To exercise any of these rights, please contact us (see section 12). We will respond within the time‐period required by applicable law.
10. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. That said, no method of transmission over the internet or electronic storage is 100% secure – we cannot guarantee absolute security.
11. Children
Our services and Site are not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us and we will delete it.
12. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us:
- Email: [email protected]
- Phone: +971 52 308 8522
13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when we last made changes. We encourage you to periodically review the Policy. Continued use of the Site after changes constitutes your acceptance of the revised Policy.